Betfred: Blackjack gamer wins ₤ 1.7 m prize after High Court battle
7 April 2021
A Betfred punter rejected a ₤ 1.7 m jackpot over a supposed software glitch has won a legal fight to claim the jackpots.

Andy Green, from Lincolnshire, scooped the reward in January 2018 while playing a blackjack game on his phone.
The bookie refused to pay out, declaring the mistake meant the game was not running correctly.
High Court judge Mrs Justice Foster ruled in Mr Green's favour and said the business had no grounds for withholding payment.
The judgement indicates Mr Green, from Washingborough, will finally get his payment, plus interest, after a three-year battle.
'Champagne prepared'
In a declaration, he stated the prolonged row over the payment had made him wish he 'd never won.
"Along with my family, I have actually been through some very low times and end up being really down," he stated.
"My physical health has likewise suffered severely, and I sometimes wanted I 'd never won this promotion code money, due to the fact that it was just making my life a torment.

"But today, I feel like the world has actually been taken off my shoulders and I feel so incredibly happy and relieved - for me, my household and my legal group.

"The champagne can finally come off ice and be savoured."
Betfred apologised for the hold-up in Mr Green getting his money and said it would not appeal against the judgment.
Speaking in 2018, he stated he had actually gone "absolutely insane" after scooping the jackpot on the Frankie Dettori Magic Seven Blackjack game.
Following the win, he extended his overdraft and spent more than ₤ 2,500 celebrating with household and friends.

In her ruling, Mrs Justice Foster said when he later got in touch with Betfred they "did not seek at this promotion code point to recommend other than that he was a big winner".

But a few days later, a Betfred director called him to state there had been a "software application error" and it was rejecting the claim.
Mr Green said he felt like he had actually been kicked and had his "insides removed" after getting the call.
After he challenged the yohaig code decision, the business at one phase used him ₤ 60,000 as a token of "goodwill" on the premises he concurred not to speak about it ever once again, but he declined.
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In April 2019 he took his case to the High Court intending to sue Betfred and its parent business, Gibraltar-based Petfre, for ₤ 2m, to consist of the interest he would have earned from the win.
Betfred had actually argued that the software application glitch, which stopped the game from resetting correctly while Mr Green was playing, was covered under the terms of the video game.
However, Mrs Justice Foster ruled that the phrasing of the stipulations trust was "inadequate", and "not transparent or reasonable and Betfred were not entitled to trust them".

A Betfred spokesperson said: "Mr Green won the prize 3 times whilst playing a game supplied by among our third-party providers.

"The provider reported a software issue to us and encouraged that we ought to withhold payment.

"However, we will follow the court's choice and not appeal. We wish to apologise to Mr Green for the hold-up in receiving his cash."
Mr Green's attorney Peter Coyle stated he was "thrilled" for his customer, including that the judgement would "promise to others who might be believing that the big, abundant guys always win".
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Washingborough

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Legal action over voided ₤ 1.7 m video game win
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